Mike's Flight Deck Books is a business entity created by me to sell my books. The company is so small it has no employees, only an owner. It's even too small to justify the effort to claim a tax deduction for the space it occupies.

Mike's Flight Deck Books is essentially just a guy with an interest in flight simulation and a desire to write about it.

Because it is so small, you can be sure any notes sent to Mike's Flight Deck Books will be read by the guy at the top, and book comments will be read by the author.

The flip side is that the shipping department is rather small as well. Orders will be processed in the sequence received. If there is a surge in orders, the staff just might get a little behind. Of course, if there should ever be a problem with your order, you can work directly with the guy in shipping to resolve it.

Returns and Refunds

If you are a standard retail customer (i.e. not a special order customer), and you bought a book from me, I will refund the purchase price in US dollars upon return of the book. You don't need to give a reason, and there is no time limit. If it takes you a year to decide you don't like the book, I will still process the refund.

The refund covers only the purchase price, and does not cover shipping, handling, tariffs, custom fees, VAT, etc. or currency exchange rate variations.

If you have negotiated a special order (for example, a large, discounted bulk order) the terms for returns and refunds are part of the specific order contract. Terms will likely be different than those above and will depend upon the nature of the special order. For example, if you have ordered 500 copies of a book with your company logo splashed across the cover, your options for receiving a refund will be rather more limited.

Privacy Policy

I do not sell, lease or share customer information with anyone.

Generally, the information collected will consist of a customer's name, the shipping address, contact information, and the order itself. If you correspond with me I will try to keep a copy of the correspondence. I use this information to fulfill orders, to verify that refund requests are from bonafide customers, and to demonstrate my compliance with state and federal laws should I be audited.

Credit card transactions are handled through Paypal. I have no access to account numbers. For information about Paypal's privacy policy and security arrangements please check the Paypal website.

  Since 5/20/2006

It's possible that I'm not as smart as I think I am. (Occasionally, I have moments when I know this to be true. Fortunately the feeling passes quickly.) Although I have tried to make this information as accurate as I can, it is not only possible, but also quite likely, that errors lurk within. I cannot and do not warrant these pages to be error free and correct. Further I accept no liability for the use of this information (or misinformation). If, after reading this, you are still interested, please be aware that the contents of this site are protected by copyright (copyright © 2002, 2003, 2004, 2005, 2006, 2007, 2008 by John M. Powell). Nonetheless, you may copy this material subject to these three conditions: (1) the copyright notice is copied and presented along with the material, (2) the copy is used for non-commercial purposes, and (3) the source of the material is properly credited. And of course, you may link to this page.